Our Story
Hi, I'm Faith Barasa — founder and CEO of Tasha Nest.
I started Tasha Nest a year ago because of something I kept seeing happen to people around me: they'd pay for something online, and then just wait. No guarantee it would ever arrive. No one to follow up with. That mistrust was everywhere in the market and it meant good, honest sellers were being lumped in with the bad ones and buyers were left anxious every time they wanted to shop from home.
I wanted to build something different. A shop where paying for something and actually receiving it isn't a gamble but it's just how things work. That gap is one we've worked hard to close, order by order and it's still what drives how we run things today.
"Putting a smile on your face" started as our tagline, but it's grown into something more. It's our vision. We serve the customer, plainly and simply. When the customer smiles, we smile too. That's not a slogan we put on a banner and forget about; it shapes how every order is handled here.
In practice, that means we track your order the whole way — from the moment your payment is confirmed, through shipping, right up to installation for the items that need it. And we don't stop there: we follow up with you afterward, because we genuinely want to know how the product is serving you, not just whether it arrived.
Thank you for trusting Tasha Nest with your home. We don't take it lightly.
— Faith Barasa
Founder & CEO, Tasha Nest